Integrating qualitative methodologies into risk assessment: Insights from South Durban

Abstract

In the field of risk management, there is growing recognition that traditional tools of analysis may be limited in their ability to arrive at a textured understanding of risk as it is actually experienced by communities. This paper begins with the premise that risk is socially constructed by lay people, as well as by scientists, and that this recognition has important implications for the development of risk management approaches. Technical risk assessments can be complemented by qualitative methodologies that are designed to reveal lay or local knowledge of risk. Such research tools were employed in working with respondents from residential communities in the highly industrialised South Durban Basin in KwaZulu-Natal. Here, as in other urban industrial contexts, risk is constructed by residents through their own experience and histories, their understanding of science, and their response to technical management tools. The qualitative approach adopted in this research provided new insight into residents' responses to chronic and acute risk, drew attention to a widening gap between people's actual experiences and the claims of science and risk management experts and exposed currently hidden, everyday risk narratives that are not directly related to the dominant environmental hazards connected with industry, but which significantly impact people's living environments.